At Melora N Co, we want to ensure your order is prepared with care and delivered as safely and reliably as possible.
Please review our Shipping Policy to understand our shipping methods, rates, delivery timeframes, and order tracking process.
This policy applies to purchases made through meloranco.com.au.
We ship orders using Australia Post or selected courier services, depending on the delivery destination and the size, weight, and nature of the parcel.
We currently offer:
Standard Shipping
Estimated delivery within approximately 3–7 business days after dispatch.
Express Shipping
Estimated delivery within approximately 1–2 business days after dispatch, depending on your location and carrier availability.
Delivery timeframes are estimates only and may vary during busy periods, public holidays, weather events, or circumstances beyond our control.
Melora N Co ships within Australia.
Shipping options and costs will be displayed at checkout before your order is confirmed.
As many of our pieces are delicate, fragile, or handcrafted in finish, orders are packed with care to help ensure they arrive safely.
Shipping rates are calculated based on the size, weight, and destination of your order.
As a guide, we may offer flat-rate shipping for small to medium parcels, including:
Standard Shipping: AUD $12
Express Shipping: AUD $15
For larger, heavier, fragile, or bulky orders, shipping charges may vary. If additional shipping charges apply, our team may contact you before dispatch.
We aim to process and dispatch orders within 1–2 business days of receiving your order.
Orders are processed Monday to Friday, excluding Victorian public holidays.
During launch periods, sales, festive seasons, or high-volume periods, processing times may be slightly longer.
Delivery times may vary depending on your location and the shipping method selected at checkout.
Estimated delivery timeframes after dispatch:
Standard Shipping: approximately 3–7 business days
Express Shipping: approximately 1–2 business days
Regional and remote areas may take longer.
Melora N Co is not responsible for delays caused by shipping carriers, weather events, natural disasters, public holidays, peak delivery periods, or other circumstances outside our control.
Once your order has been shipped, you will receive a confirmation email with tracking details, where available.
You can use this tracking information to follow the progress of your delivery online.
At this stage, Melora N Co primarily ships within Australia.
For shipping enquiries to New Zealand or other international destinations, please contact us at hello@meloranco.com.au before placing your order.
International shipping may be arranged on request where possible. Any international shipping fees, customs duties, import taxes, or government charges are the responsibility of the customer.
Please ensure your shipping details are correct before placing your order.
Melora N Co is not responsible for delays, failed deliveries, or parcels delivered to an incorrect address where incorrect shipping information has been provided at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at hello@meloranco.com.au. We will do our best to update your details before dispatch, but changes cannot be guaranteed once an order has been processed or shipped.